Subscription plan displays raw template text
Type of Test
UX/UI
Agents used
Bug Impact Potential
Step the Agent Failed on:
- 3 Under Account, Select Plan and Billing from the side navigation
End-to-end checkout Flow
Full Test That Was Run:
Template variable not rendered in plan description. Expected: "1 user licenses, 100 envelope sends/year" (or "1 user license"). Actual: "{{licenses}} user licenses, 100 envelope sends/year". The template variable {{licenses}} is displayed as raw code instead of being replaced with the actual value.
Template variable not rendered in plan description. Expected: "1 user licenses, 100 envelope sends/year" (or "1 user license"). Actual: "{{licenses}} user licenses, 100 envelope sends/year". The template variable {{licenses}} is displayed as raw code instead of being replaced with the actual value.
- 1 Login with user credentials testing@email.com and password password
- 2 Click on the Admin Tab from the main navigation header
- 3 Under Account, Select Plan and Billing from the side navigation
- 4 Click on Manage Subscription drop down and click on edit subscription
- 5 Select Switch Plan and downgrade to a lower plan than what is currently selected
- 6 Select Confirm Change
Bug Book
These are production bugs found for our actual customers
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Subscription plan displays raw template text
Rewards page shows incorrect annual redemption limit
Platform: Native Mobile App (Android)
Device: Pixel 4a
Android Version: 35
User Type: Tobacco Member
Test Result: Failed at step 5 - Points display configuration error
Afternoon time slots don’t appear when selected
Platform: Web Browser
Website: Rockefeller Center
Test Type: E2E Purchase Flow
Total cost shown is wrong at checkout
Checkout button leads to error page
Checkout completion rate, conversion rate, revenue
Checkout total is higher than expected
Revenue accuracy, pricing accuracy, discount validation, checkout conversion rate
Reviews reference a different item (dress) on shorts page
- Prevented over $400k in lost sales
- Saved 21 hours in dev time on the bug
- Automated 21 hours in dev time on the bug
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