Bug Book
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French (Belgium) users see incorrect language during checkout

Type of Test

Copy

Agents used

Localization
Localization

Bug Impact Potential

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HelloFresh Website
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Step the Agent Failed on:

  • 2 Proceed through each step as a typical user would. Make any mandatory selections on each step, and continue to the next step when possible. On each step you see, look for any spaces where contextual text may be missing - for example a button without any text, or a step that is missing a title. Do this for every step until you get to a registration form, and fail if any step is missing required text.
Test Failed
Test Warning
Test Success

End-to-end checkout Flow

Full Test That Was Run:

Test Failed

The progress indicator at the top of the page displays step labels in Dutch ("Over jou", "Afrekenen", "Maaltijdkeuze") instead of French, despite the page being set to the French Belgian locale (fr-BE). This represents missing translations in a key navigation element.

Test Successed

The progress indicator at the top of the page displays step labels in Dutch ("Over jou", "Afrekenen", "Maaltijdkeuze") instead of French, despite the page being set to the French Belgian locale (fr-BE). This represents missing translations in a key navigation element.

  • 1 close any popup / banner you find on the page.
  • 2 Proceed through each step as a typical user would. Make any mandatory selections on each step, and continue to the next step when possible. On each step you see, look for any spaces where contextual text may be missing - for example a button without any text, or a step that is missing a title. Do this for every step until you get to a registration form, and fail if any step is missing required text.

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  • Prevented over $400k in lost sales
  • Saved 21 hours in dev time on the bug
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