Spur flagged Dutch step labels on the French checkout
What this run
has verified.
Spur's Localization agent walked through the HelloFresh checkout as a French-speaking Belgian user. It spotted that the progress bar, a key navigation element, was displaying labels in Dutch instead of French, despite the page being set to the fr-BE locale.
Language accuracy
The checkout bar displaying in the correct language for the user's locale.
Locale consistency
French-speaking Belgian users seeing French throughout, not Dutch.
Navigation clarity
Step labels matching the language of the rest of the page.
Checkout experience
A seamless, correctly localised journey for every supported locale.
Compare
The customer's live site,
captured by
Spur
during the run.
What this
one catch saved.
6hrs
Dev time saved
Shipped, this becomes a support ticket followed by a debugging session, tracking down which translation key pulled the wrong language string for that specific locale.
Prevented
Conversion Hit
Every French-speaking Belgian customer who hit this screen saw the wrong language on a key navigation element, right in the middle of checkout.
40+hrs
Manual QA time
Catching this by hand means loading the checkout in every locale combination and reading every label, fr-BE is easy to overlook when fr-FR looks fine.
The actual test
in
Language Discrepancy
A 2-step localization run on the HelloFresh fr-BE checkout. Spur moved through the flow as a typical user, checking each step for missing or mismatched text. It found Dutch labels on a navigation element that should have been in French and flagged it immediately.
Close any popup / banner you find on the page.
Proceed through each step as a typical user would. Make any mandatory selections on each step, and continue to the next step when possible. On each step you see, look for any spaces where contextual text may be missing - for example a button without any text, or a step that is missing a title. Do this for every step until you get to a registration form, and fail if any step is missing required text.
Showing incorrect language
Accessibility
Payment
.avif)
Checkout
.avif)
UI/UX
.avif)
Pricing
Interactions
Checkout